Employee Assistance Programme

We are pleased to provide an additional benefit to enhance and add value to our Group Life Product:

The Risk Assurance Management Employee Assistance Programme (EAP) is provided by Health Assured – the UK and Ireland’s largest EAP provider. This award-winning service provides members with unlimited access to a confidential telephone helpline, available 24/7, 365 and is answered by qualified counsellors. It offers emotional support, practical information and legal guidance in a safe, secure and confidential environment. Members and their immediate family* can call for support on a variety of issues, including:

  • Stress & anxiety
  • Work problems
  • Family issues
  • Bereavement
  • Trauma
  • Financial wellbeing
  • Debt
  • Relationships
  • Tax information
  • Medical information
  • Wills, grant of probate and inheritance advice

Also included is the Health e-Hub app (iOS & Android) and online portal through Health Assured – offering a full range of self-help tools, webinars, factsheets and health checks, to support your employee’s health and wellbeing.

If you are an employer insured by RAM, please talk to your broker to access your log in details. If you are a broker and you do not have the log in details, please email group.risk@ram-ltd.co.uk.

This benefit is completely FREE of charge; our Group Life rates remain unaffected.

To use this service, members should call free

0800 030 5182

at any time of the day or night, quoting the name of their employer.

Health Assured also offer up to eight face-to-face counselling sessions, per issue, per year for members as part of their enhanced EAP services. If you wish to find out more information on these services, call 0844 892 2493 to speak to a member of their team.

*Health Assured define immediate family members as spouse/partners and children aged 16 to 24 in full time education, living in the same household.