Employee Assistance Programme

We are pleased to provide an additional benefit to enhance and add value to our Group Life Product:

The Risk Assurance Management Employee Assistance Programme is provided by Health Assured. The service provides unlimited access to comprehensive telephone helplines available 24 hours a day, 7 days a week, answered by BACP qualified counsellors. It offers practical information and emotional support in a safe, secure and confidential environment. Members and/or their immediate family can call for help in the below areas:

  • Counselling and emotional support
  • Family issues
  • Bereavement
  • Trauma
  • Relationship issues
  • Stress related conditions
  • Tax information
  • Medical information
  • Money management and debt support
  • Wills, Grant of Probate and Inheritance advice and help

Also included is the Health e-hub app and online portal through Health assured.

It can be found here: https://healthassuredeap.co.uk/

If you are an employer insured by RAM, please talk to your broker for log in details. If you are a broker and you do not have the log in details, please call us.

The helpline is available 24 hours a day, 7 days a week, 365 days a year. It offers confidential support for both members and their family.

This benefit is completely FREE of charge; our Group Life rates remain unaffected.

To use this service, members should call free

0800 030 5182

at any time of the day or night, quoting the name of their employer.

Alongside this EAP, there is an upgrade option which can be bought for the whole scheme (not individual members). The cost is £4.95 +VAT per member per year and includes all of the above plus the below:

  • Up to eight structured telephone counselling sessions, per issue, per year for the employee, partner or spouse and dependents (between the ages of 16-24 in full time education).
  • Up to eight face to face counselling sessions, per issue, per year for the employee including Cognitive Behavioural Therapy (CBT).